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Chats list/page does not open, how to fix it?

the problem is the Line Chats list/page does not load/open. All other tabs and features are working, such as home, timeline, Today, wallet. I am receiving the chat notification, but only the Chats list does not open.

I've cleared cache, restarted phone, there is more than 5gb of space on the phone. Not sure what else to do, please advise.

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Danny

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Are you sure? question.vm