Issue/ Error Message details
When trying to send formatted text (bold, italic) messages, they are formatted correctly when viewing on MAC but not on mobile devices like Android or iOS. Also on MAC, formatting is supported only from user-to-user and not on user-to-business or business-to-user
Can you please confirm if Rich Text Fomatting is available across all platforms or just MAC OS and Windows ? If not available, are there any plan in upcoming future to enable this feature ?