Cannot set rich menu to user

I have Line official account and my customer sent message to my Line official channel and then I set new rich menu to user and it return status 200 to me, after that I checked rich menu of this user by get richmenu of user api, It's still no rich menu.

I still can get profile of this user.

what is condition else make me cannot set richmenu of this user?

Thank you.

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Same problem here. Still not solved. All rich menu API working fine excepts(link and unlink). I used default instead of (link and unlink).


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I think the user had been set personal richmenu. Could you check it?

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本当によろしいですか? question.vm