Webhook is a means to receive the result after sending a message. I understood that the implemented bot succeeded in sending message, but it would be better to separately check whether it is possible to connect to the implemented webhook's endpoint (https://PROJECTNAME.herokuapp.com/callback). The simplest way is to check what happens when you call the endpoint of the webhook directly from your PC.
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did you configure the variables in heroku app? you should configure the following from heroku config vars. channel access token channel secret
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