Q&A

Requests don't arrive to our endpoints

We are not getting any requests from Line for a week for our test accounts. We are experiencing this issue for 1 week. It was working fine before that. We tested using different account.

When we send a message to our test channels no request is received by our webhook endpoint. When we try to verify the endpoint via dashboard we are getting this error: "An error occurred when sending the webhook"

Please check and advice.

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We are using ngrok to create the webhook endpoint.

**.ngrok.io resolves to ...

The certificate should be trusted by all major web browsers (all the correct intermediate certificates are installed).

The certificate was issued by DigiCert.

The certificate will expire in 246 days.

The hostname (****.ngrok.io) is correctly listed in the certificate.

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Have you checked your SSL cert? If it expires communications stop. 

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More info from LINE Dev Thailand channel on YouTube (in Thai) https://www.youtube.com/watch?v=oxE4Ri_z__E

Change region of NGROK from USA (default) to Japan solved the problem.

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本当によろしいですか? question.vm